SolusVM Server Management – 24×7 Support

• SolusVM Slave Installation Service

1. Check OS configuration, runlevel and adjust partition structure if required
2. Install latest operating system updates and kernel
3. Check for system users with shell access
4. Disable unnecesarry services
5. Mount /tmp, /var/tmp and /dev/shm with noexec,nosuid options
6. Disable dangerous binaries for normal users
7. Install/configure sysstat, iotop, iftop utilities
8. Install/configure NTP for automatic time syncronisation
9. Install Xen 4, or OpenVZ Virtualization software
10. Configure platform-specific settings for performance, stability & security
11. Install SolusVM Slave software
12. (If Applicable) Install CLI utilities for common Hardware RAID controllers

SolusVM Server Management(Monthly)

1. Helpdesk (Staffed 24x7x365)
2. 1 Hour response time
3. Unlimited Tickets
4. Backend software support and upgrades e.g. Host OS, Virtualization Technology, SolusVM
5. VPS  support issues e.g. Filesystem issues, /dev/ issues, kernel module issues etc

SUPPORTED OPERATING SYSTEM & VIRTUALIZATION

• CentOS 5.x – OpenVZ, Xen, KVM
• CentOS 6.x – OpenVZ, KVM

3RD PARTY SOFTWARE INSTALLATION

Ffmpeg, Mplayer, Mencoder, ZendOptimizer, Ioncube, GD, Curl, Freetype, Eaccelerator, ImageMagick, Perl modules, Softaculous, Fantastico, RVSkin, CpanelPro, CpanelXp, ClamAV, Mailscanner, URCHIN, Ruby on Rails.

SOLUSVM MANAGEMENT

1. Complete Hardware Node Management
2. Security Updates and Patches
3. SolusVM updates
4. SolusVM template management
5. Slave Addtion/Removal
6. LVM Setup & Configuration
7. Server Optimization and Tweaks
8. Managing VPS Templates