Support

Technical support

Technical Support Department

Contact our technical support department if you are already a client and need technical assistance or have any technical questions about your account.

 

Support E-mail

[email protected]

Help Desk Area :- https://my.eliteservermanagement.com/clientarea.php

Hours

24/7/365 Days Support

Pre-sales

Phone

All pre-sales questions must be sent to this department.

Pre-sales Sales Chat :-  24×7 sales chat available

Pre-sales phone: (877) 797-4395

Sales Emails

[email protected]

Hours

24/7 – excluding national holidays.

Billing

Billing Support

All billing related issues are handled by this department. Note that customer service is not 24/7 like our technical support dept.

Available: Monday to Friday, 2:30 AM to 5 PM (GMT -5)

 

Billing E-mail

[email protected]

 

Hours

24/7 – excluding national holidays.

Server Support

Server Support Department

Contact our technical support department if you are already a client and need technical assistance or have any technical questions about your account.

Support E-mail

[email protected]

Help Desk Area :- https://my.eliteservermanagement.com/clientarea.php

 

Hours

24/7/365 Days Support